The Technical support mode

In this mode the program can work without being set up. It’s enough to download a Server file (ROMServer.exe) or a Viewer file (ROMViewer.exe) from the website and run it. The files can be taken from the program installation archive and run separately.

The remote user won’t need additional actions to set the program, except entering his ID and password.
 

To connect up to the server it’s enough to enter the ID and the password specified in the support window. After the support window is closed, the program will finish its work.

During the connection the notification windows of the connection to a desktop and file operations will be shown. They may be closed if necessary.

In the item «Additional» you can find information about the computer IP address and set your personal password. The IP address can be used for a direct connection to the computer via IP (The Main Menu- Connection – Quick connection by IP). A personal password is set up and saved in the program settings, like a usual server password.

You can get the support either after the common setting up or from the program MSI distribution, or even configure it before setting up. It is enough to open the program settings in the item «General» and switch on the technical support mode, then the program will work as service and when launching show the technical support window. After closing it, the server stops its work.

In the quick support mode the server can work simultaneously from the main program and keeps its settings in the register in a separate branch.
HKEY_CURRENT_USER\Software\LiteManager\v3.4\Server\Parameters

In the quick support mode the program can be run with specified-in-advance parameters. You may, for example, indicate the ID or the password. It can be done in a few ways, for instance via the name of a file.

Special constructor for QuickSupport.

The example with ID = 88879 and a temporary password 1234 the connection will be set via shared NOIP
ROMServer_88879_1234.exe

With the ID, PASS, IP and PORT of your custom NOIP.
ROMServer_88879_1234_127.0.0.1_5651.exe

The parameters can be skipped, for example no password indicating
ROMServer_88879__127.0.0.1_5651.exe

Use system strings for ID, USERNAME (user name) и COMPNAME (computer name), example
ROMServer_ID-USERNAME+COMPNAME.exe

For connection through new or old NOIP, specify the digit 0 (for old) or 1 (for new) in file name, for example for new NOIP ROMServer_1.exe, example of full name with id and password
ROMServer_1_88879_1234.exe

Random ID with 6 digits ROMServer_R6.exe, possible value R3-R9. 
ROMServer_R6.exe

Use PIN.
ROMServer_ID_PASS___PIN.exe

Change port.
ROMServer______8080.exe

Or you can send all the settings of the program in Config.xml or Config.reg files.

If you create a Config.reg file in the folder with the server, the program will import it in the absence thereof settings in the register.

Create 'ID.txt' file with the string as «ID» in server folder and server is read this string as ID.

Possible to change text in LiteManager window, use language file for example English.lg, place it beside to ROMServer.exe, and edit text in it, section [TfmSupport].

You can create your own LiteManager QuickSupport module with your own welcome text and company logo. Put the logo.bmp beside the ROMServer.exe or your own NOIP, if you use private NOIP, this image will be loaded as logo, logo size 352x58px, if another size it is will be stretched. (you can also place text in a file on NOIP lng.txt which is created using the QuickSupport constructor, and it will be loaded automatically)

Change icon of this window, place icon.ico file next to ROMServer.exe. (icon.ico 32x32 size)

When you start ROMSever.exe the user will see the license agreement window.

For ROMViewer.exe you can set the IP and port of your NOIP
ROMViewer_127.0.0.1_5651.exe