LiteManager
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News
04 January 2018
LiteManager 4.8 and client for Android, Mac OS and iOS platforms
New Litemanager 4.8 via global chat jabber trough NOIP. New Teacher mode for testing, files distribution and files collection. Classroom management software.

LiteManager Android, OSX and iOS clients.

07 June 2015
Litemanager remote support software
A new website design, there are online help, knowledgebase overview of solutions, instructions and documentation for the program. Support Linux by Wine.

31 May 2015
LiteManager remote access tools
Free remote access over the Internet with IP or ID connection. QuickSupport mode, works without installation for Windows. Demonstration and online Presentation.

Help desk system.

The Help desk system is designed for support services providing assistance to inexperienced users upon their request.
The user sends a request to the selected admin or the first admin to connect and describes their problem, with the possibility of attaching a file or a desktop screenshot.
The Help desk is enabled in the server settings.

The Help desk system is designed for support services providing assistance to inexperienced users upon their request.

The user sends a request to the selected admin or the first admin to connect and describes their problem, with the possibility of attaching a file or a desktop screenshot.

The Help desk is enabled in the server settings.

Help desk is enabled in the server settings

The help desk system is enabled in the client options.

(Main menu — Tools — Tickets (Help Desk), options page — check the Enable tickets system)

help desk system is enabled in the client options

Check the box Requests for all connections, if the requests should work for all contacts, or check separate boxes for each connection in the additional information window, Requests tab.

 additional information window

When you enable Tickets synchronization through NOIP, they are automatically activated for all contacts.

Tickets sync. NOIP

Use tickets synchronization on NOIP, Viewer and Server.

Use tickets synchronization on NOIP, Viewer and Server.

3. The remote user can make a request, and the Administrator can accept and review it, and then connect remotely.

The window to create a new request can be opened through the context menu of the icon in the system tray or by clicking on the tray icon, or via the shortcut created on the desktop.

window to create a new request

The list of requests will be stored on the server until it is restarted.

 list of requests

The submitted request will be received by the Viewer.

 received by the Viewer

The request can be viewed via Viewer. This list will be saved even if Viewer is restarted.

This list will be saved even if Viewer is restarted