antivirus vs. installation modules

Troubleshooting

antivirus vs. installation modules

Postby Al-USA » 02 Feb 2016, 23:53

Kaspersky Internet Security, AVG and Internet Explorer in-private browsing all do not like the downloaded server and client installation modules and report that there are not any viruses in them but that they pose a threat to the security of the computer. I'll be installing the server module on several machines of elderly folks and don't want them to be scared by their antivirus programs. Is it possible to do something so the antivirus programs leave the modules alone? (Teamviewer and Chrome remote desktop install without any scary things occurring).

Thanks in advance,

Al
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Re: antivirus vs. installation modules

Postby admin » 03 Feb 2016, 07:09

Hello!
Yes, some antiviruses detect LiteManager as PUP software type Remote.Admin. (not-a-virus:RemoteAdmin, RemoteAdmin.CVK)
It is true, because in previous version LiteManager could work in hidden mode, without tray icon on server side.
In current version 4.7 we have removed this feature and now tray icon is visible for all time.

I will write to the support of antiviruses, and ask them to exclude us from dangerous programs.
You can do the same, hope it help.

Thank you!
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Re: antivirus vs. installation modules

Postby tec805 » 08 Apr 2017, 18:18

I'm an Ammyy Admin user that has become tired of dealing with Windows Defender and antivirus companies killing the program. Is this still a common problem with LiteManager?
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Re: antivirus vs. installation modules

Postby admin » 09 Apr 2017, 07:55

Is this still a common problem with LiteManager?

I am not sure that we have problem vith Windows Defender, but some antiviruses detect us as Remote.Admin, PUP or RiskWare.
At this moment we don't get a complaints from our customers about this problem.

VirusTotal report
https://www.virustotal.com/ru/file/f7dc ... 491724428/

we are trying to solve the problem
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Re: antivirus vs. installation modules

Postby tec805 » 11 Apr 2017, 03:40

Not bad, my Eset install didn't complain about it. I have a friend with Kaspersky, will test tomorrow if/how much it complains. The rest of the scanners are non-issues for me.

https://www.virustotal.com/en/file/6b0a ... 491876858/
Image
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Re: antivirus vs. installation modules

Postby tec805 » 11 Apr 2017, 18:56

Windows defender doesn't like my custom installer (which I knew was going to happen) but it also doesn't like ROMServer.exe. Is this because the executable isn't signed or verified?
Image

Kaspersky also stops the program, which was expected.
Image
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Re: antivirus vs. installation modules

Postby Gusty » 12 Apr 2017, 04:48

tec8e05 wrote:I'm an Ammyy Admin user that has become tired of decided to buy Gynectrol Windows Defender and antivirus companies killing the program. Is this still a common problem with LiteManager?


That's strange because eset did complain about it for me.
Last edited by Gusty on 30 Sep 2017, 09:15, edited 2 times in total.
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Re: antivirus vs. installation modules

Postby admin » 12 Apr 2017, 07:01

yes, sure, because it is test files

Link to signed files
http://litemanager.com/bug_test/ROMServer4.zip

Hope it help

PS
HookDrv.dll - you can delete from package
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Re: antivirus vs. installation modules

Postby tec805 » 13 Apr 2017, 03:37

admin wrote:Link to signed files
HookDrv.dll - you can delete from package

Thank you. Here's my list of files:
Image

Here's my custom install test package. Can you sign any executable? I'd love to get past Windows SmartScreen because of Unknown Publisher.

Image

I'll assume we aren't getting past Kaspersky anytime soon. I'm running Eset 9 on Windows 7 on my laptop, it never once mentioned a problem. I'll need to install Eset 10 and give it a try.
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Re: antivirus vs. installation modules

Postby admin » 13 Apr 2017, 06:51

Here's my custom install test package. Can you sign any executable? I'd love to get past Windows SmartScreen because of Unknown Publisher.

For sign exe file you must use your own certificate, it is not difficult
We use kSing app and certificate
http://codesigning.ksoftware.net
$89.

or you can use self executable zip and bat file in it
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