No control on windows 10 - lost after rejoin to domain

Troubleshooting

No control on windows 10 - lost after rejoin to domain

Postby user13 » 14 Mar 2018, 10:59

Hello, i have an issue with the lite manager - server. What steps i did:
1. prepare new computer and install all windows updates
2. install lite manager server - for future control the pc.
3. Join to the domain.
4. LiteManager work and i can connect to the remote pc, and also i have control with my mouse and keyboard.
5. I dissconnect from domain and after rejoin to domain again i lost control via lite manager. I can see the preview of screen but i can't do anything like moving mouse and using keyboard.

Specs:
System version is: Microsoft Windows 10 Enterprise 2016 LTSB, 10.0.14393 N/A Build 14393 (can't update to higher build due to license requirement)
Lite Manager: Version 4.8 (build 4872)

Other info:
It is impossible to use different version of system. On other, for example with windows 10 Pro Fall Creators Update (build 1709) lite manager works great.

Best regards
user13
 
Posts: 2
Joined: 14 Mar 2018, 10:21

Re: No control on windows 10 - lost after rejoin to domain

Postby admin » 15 Mar 2018, 08:34

Hi!
try to reinstall LiteManager server
Best Regards LiteManagerTeam
admin
Администратор
 
Posts: 234
Joined: 07 Jun 2010, 13:19

Re: No control on windows 10 - lost after rejoin to domain

Postby user13 » 15 Mar 2018, 09:59

Hi, after reinstall the server of lite manager problem still exist. On the remote pc which has a touchscreen i can only preview the screen. Some controls work, like: transfer file, shutdown pc, terminal etc. (all actions under the "thunder" icon).
user13
 
Posts: 2
Joined: 14 Mar 2018, 10:21

Re: No control on windows 10 - lost after rejoin to domain

Postby admin » 16 Mar 2018, 05:54

Try to delete settings of the LM server
HKEY_LOCAL_MACHINE\SYSTEM\LiteManager\v3.4\Server\Parameters
HKEY_LOCAL_MACHINE\SOFTWARE\LiteManager\v3.4\Server\Parameters

and reconfigure server settings.
Or try yo disconnect from domain, mouse control will be restored?
Best Regards LiteManagerTeam
admin
Администратор
 
Posts: 234
Joined: 07 Jun 2010, 13:19


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