How to UNLOCK (server?)

Troubleshooting

How to UNLOCK (server?)

Postby pikodat » 30 Nov 2018, 12:07

I can not connect. I give number ID, PIN. There are informationos about connection (connecting-connected) - and ..... on my viewer there is description: LOCKED - as on picture... What is locked? Server? If so, how to un-lock it?
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pikodat
 
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Re: How to UNLOCK (server?)

Postby admin » 30 Nov 2018, 14:22

There are 3 main reasons

1. Update version on LiteManager Viewer and Server, to the last .
2. Change ID of the LM Server to other unique.
3. Perhaps some conflict on the LM server's side with another remote control software.

Contact support on skype or email, we will try to help You.
Best Regards LiteManagerTeam
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