How to secure connection quicksupport server-NOIP server

General talks about LiteManager utility.

How to secure connection quicksupport server-NOIP server

Postby schnugg » 27 Aug 2019, 14:51

Hi,

I want to use quicksupport for customers. But I want to be sure that not everybody is able to connect with quicksupport viewer to my NOIP server for the situation that my quicksupport-config would be stolen and a stranger wants to connect to my NOIP server. :D So a NOIP-server-side password/PIN would be nice that the customer has to type-in in order to connect to my NOIP-server.

But it seems that quicksupport server does not have a suitable function for that.

How can I manage this?

Thanks
:D
schnugg
 
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Re: How to secure connection quicksupport server-NOIP server

Postby admin » 28 Aug 2019, 11:34

Hi!
look at Personal account for Viewers on NOIP, hope it help

http://www.litemanager.com/support/Know ... _accounts/
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Re: How to secure connection quicksupport server-NOIP server

Postby schnugg » 28 Aug 2019, 14:37

admin wrote:Hi!
look at Personal account for Viewers on NOIP, hope it help

http://www.litemanager.com/support/Know ... _accounts/


This is not I wish to have. Please read my posting carefully.

In other words: If somebody wants my help and starts litemanager quicksupport and automatically connects to my NOIP, he must type in a password

:D
schnugg
 
Posts: 189
Joined: 06 Nov 2017, 08:13

Re: How to secure connection quicksupport server-NOIP server

Postby admin » 29 Aug 2019, 07:12

As a way use Authorization on NOIP
Single password protection
http://www.litemanager.com/support/help ... orization/

Image
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Re: How to secure connection quicksupport server-NOIP server

Postby schnugg » 29 Aug 2019, 08:01

But I wish that the LM SERVER has to authenticate to the NOIP, not the LM Viewer...

:D
schnugg
 
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Re: How to secure connection quicksupport server-NOIP server

Postby admin » 29 Aug 2019, 08:33

There is no Auth settings for LM Server side.
You can use Protect code (on Sync page) or change port of NOIP , but it will works globally for all
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Re: How to secure connection quicksupport server-NOIP server

Postby schnugg » 29 Aug 2019, 09:33

admin wrote:There is no Auth settings for LM Server side.
You can use Protect code (on Sync page) or change port of NOIP , but it will works globally for all


I expected this. Please create this option in the future. This would be nice.

Thanks

:D
schnugg
 
Posts: 189
Joined: 06 Nov 2017, 08:13

Re: How to secure connection quicksupport server-NOIP server

Postby admin » 29 Aug 2019, 11:53

ok,
but if somebody connect his LM Server to your NOIP, it will very strange and not dangerous
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Re: How to secure connection quicksupport server-NOIP server

Postby schnugg » 29 Aug 2019, 12:26

admin wrote:ok,
but if somebody connect his LM Server to your NOIP, it will very strange and not dangerous


Okay. The problem is that some of them do not close the quicksupport application after the remote session, so the connection is established the whole day. :D

So it would be nice that

1.) the connection is secured with a password/PIN that no stranger can connect to my NOIP
2.) I can force the closing of the quicksupport application of the customer.

:D
schnugg
 
Posts: 189
Joined: 06 Nov 2017, 08:13

Re: How to secure connection quicksupport server-NOIP server

Postby admin » 30 Aug 2019, 05:52

2.) I can force the closing of the quicksupport application of the customer.


In the File - security settings.

Stop LM Servers after idle timeout
Untitled-2.png
Untitled-2.png (16.92 KiB) Viewed 17825 times


Hope it help.
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